Frequently Asked Questions
On what temperature should I set my thermostat?
There is no certain temperature that will meet everyone's comfort level. The point in having a system in your home is for you to be comfortable; therefore, set the thermostat on whatever setting it takes you to be comfortable. Typically a standard in the Kansas climate is to set the thermostat on 78 in the summer and 72 in the winter.

How often should I change my Air Filter?
The average is once every 3 months. Change it more frequently if there is alot of activity in the home.

How often should I have my System Cleaned?
A heating and air conditioning system should be thoroughly cleaned twice a year to be sure the system is operating to its full efficiency rating. Our Preferred Customer Agreement is the perfect tool for accomplishing this task.

Should I cover my outdoor unit in the winter?
Covering the unit is not recommended. By keeping the air from circulating in the unit you can actually cause damage to your air conditioner. Air conditioners are manufactured to withstand all possible climate changes. In fact, rain helps keep your unit clean.

Will anything help control the humidity in my house?
Humidity is a problem in Kansas. One cause of humidity in your home is having an oversized air conditioner, which won't run long enough to pull the humidity out of the air. The best way to control humidity is to have a system that runs longer at lower speeds. Variable speed air handling equipment runs at very low speeds, which keeps the air circulating against the cooling coil and removes much more moisture than conventional systems. At these low speeds, the variable speed motor uses much less electricity than conventional motors.

Is there any advantage to setting my thermostat fan to "ON" so the fan runs constantly?
There are advantages to this. First, you will get constant filtering of the air in your home. Plus if you have ultraviolet lights for killing the bacteria and mold, your air will be cleaner by keeping the fan on all the time. Second, because the air is constantly moving, you have a more even temperature throughout the house. Lennox does make a thermostat that can be programmed to automatically set the fan for different times of the day to suite your lifestyle.

How close to the outdoor unit should I plant shrubs & flowers?
Plants should not be closer than 18 inches to your outdoor unit. Air conditioners need to take in and exhaust air to operate efficiently. If the air cannot circulate, the unit could build up heat and require service.

I need a new outdoor unit, but my indoor unit works fine. What are the advantages of replacing my whole system at the same time?
Air conditioners are designed as matched systems, with an efficiency rating given for the whole system. If you replace only one part, the efficiency rating cannot be guaranteed. By replacing the whole system at one time, you will be less likely to need service in the near future. You can also save money by having a complete system installed, versus replacing the units at separate times.

What size system do I need for my home?
There are many things which will determine the size system your home requires. Some of these are: square feet to be cooled, climate, humidity, number of windows, insulation factors, which direction your home faces, heat producing appliances, and even the number of people who will be in the home. Contact us to provide you with an energy survey on your home and help you decide what your particular needs are for your lifestyle.

Can you help me finance my new unit?
We are a Liberties Dealer, and have access to a finance plan that could work for you. At certain times of the year we may offer special financing. When you call for an estimate, ask us to give you all the payment options we have available.

My furnace or air conditioner is not Working...
There are many things that you, the homeowner, can do before calling us out to fix your unit. Most of these things are fairly easy to perform.

• Be sure that the filters are clean.
• Check the thermostat program settings for proper temperature, etc.
• Check the thermostat to see that it is in the proper mode, heat or cool, and the fan is on auto.
• Check and/or change batteries in the thermostat.
• Check electrical panel box for tripped or partially tripped breaker.
• Be sure all floor and/or ceiling supply registers are open.

Why Should I Replace My Existing Unit?

• To Save Money
• High efficiency equipment consumes less electricity and natural gas, saving you money on your utility bills.
• To Improve Your Indoor Air Quality
• New equipment can provide consistent air filtration throughout your home, incorporating allergy relief air cleaners and filtered fresh air components.
• To Provide Perfect Comfort in Every Room of your Home
• Zoning options allow you to have two or more different temperatures in your rooms with a single air conditioning unit.
• To Eliminate Noise
• Insulated cabinets and precision balanced fans with direct drive motors reduce vibration and make our units remarkably quiet.

If you have any other questions, please call our office at 316-262-5149